Below you will find our General Terms and Conditions. These always apply if you use or place an order through our website and contain important information for you as a buyer. Please read the Terms and Conditions carefully. We advise you to save or print these conditions so that you can read them again at a later date.
JB Diesch BV: established in Middelburg and registered with the Chamber of Commerce under registration number KvK 18040334 trading under the name JB Diesch BV.
Website: the website of JB Diesch BV, available on www.jbdiesch.nl and all its subdomains.
Customer: the natural person not acting in the exercise of a profession or business who enters into an Agreement with JB Diesch BV and / or has registered on the Website.
Agreement: any agreement or agreement between JB Diesch BV and the customer, of which agreement the General Conditions form an integral part.
Terms and Conditions: these Terms and Conditions.
Applicability of the General Terms and Conditions
The General Terms and Conditions apply to all offers, agreements and deliveries of JB Diesch BV, unless explicitly agreed otherwise in writing.
If the customer, in his order, confirmation or notification containing acceptance, includes provisions or conditions that deviate from or do not appear in the General Terms and Conditions, these will only be binding on JB Diesch BV if and insofar as these have been expressly approved by JB Diesch BV have been accepted in writing.
Prices and information
All prices stated on the Website and in other JB Diesch BV materials are inclusive of VAT and other levies imposed by the government.
If shipping costs are charged, this will be clearly stated in time for the conclusion of the agreement. In addition, these costs will be shown separately in the ordering process.
The content of the website has been compiled with the utmost care. JB Diesch BV can not guarantee that all information on the website is correct and complete at all times. All prices and other information on the Website and in other materials originating from JB Diesch BV are therefore subject to apparent programming and typing errors.
JB Diesch BV can not be held responsible for (color) deviations due to screen quality.
The Agreement is concluded at the moment of acceptance by the customer of the offer of JB Diesch BV and the fulfillment of the conditions set by JB Diesch BV.
If the Client has accepted the offer electronically, JB Diesch BV will immediately confirm electronically the receipt of the acceptance of the offer. As long as the receipt of this acceptance has not been confirmed, the customer has the option to terminate the agreement.
If it appears that incorrect information has been provided by the customer when accepting or otherwise entering into the agreement, JB Diesch BV is entitled to comply with its obligation only after the correct data has been received.
JB Diesch BV has the right to refuse orders from customers who act in the exercise of their profession or business.
In order to make optimal use of the website, the customer can register via the registration form / account login option on the website.
During the registration procedure, the customer chooses a username and password with which he can log in to the Website after registration. The customer is responsible for choosing a sufficiently reliable password.
The customer must keep his log-in details strictly confidential. JB Diesch BV is not liable for abuse of the log-in data and may always assume that a customer who logs into the website is actually that customer. Everything that happens through the customer’s account falls under the responsibility and risk of the customer.
If the customer knows or suspects that his log-in details have fallen into the hands of unauthorized persons, he must change his password as soon as possible and / or inform JB Diesch BV accordingly, so that JB Diesch BV can take appropriate measures.
li> As soon as the order has been received by JB Diesch BV, JB Diesch BV will send the products as soon as possible subject to the provisions of paragraph 3 of this article.
JB Diesch BV is entitled to engage third parties in the performance of the obligations arising from the agreement.
The delivery period is in principle 7 working days. The method of delivery can take place in various ways and is at the option of JB Diesch BV.
If JB Diesch BV is unable to deliver the products within the agreed term, it will inform the Client thereof. In that case, the Customer can agree to a new delivery date or he will have the option to dissolve the Agreement free of charge.
JB Diesch BV advises the customer to inspect the delivered products and to report any defects that have been discovered within a reasonable time, preferably in writing or by e-mail. See further the article on warranty and conformity.
As soon as the products to be delivered have been delivered to the specified delivery address, the risk, as far as these products are concerned, is transferred to the customer.
JB Diesch BV is entitled to deliver a similar product of the same quality as the ordered product, if the ordered is no longer available. Customer is then entitled to terminate the agreement free of charge and to return the product free of charge.
Right of withdrawal
Customer has the right to dissolve the distance contract with JB Diesch BV within 7 working days after receipt of the product, without giving reasons, free of charge. Only the direct costs for the return shipment will be charged to the customer. The customer must therefore bear the return costs himself. Any costs paid by the customer for shipping and payment of the product to the customer will be refunded to the customer upon return of the entire order.
Within the withdrawal period referred to in paragraph 1, the customer will handle the product and packaging with care. The Customer will only open the packaging and only use the product to the extent that this is necessary to verify the nature, characteristics and functioning of products.
Customer can dissolve the agreement in accordance with paragraph 1 of this article by returning the product to JB Diesch BV within the period specified in paragraph 1, or within this period to inform JB Diesch BV of the fact that he waives of the purchase and the product, after which he will return the product as soon as possible.Products can be returned to: JB Diesch BV
Lange Noordstraat 48
4331 CE Middelburg
Amounts that have already been paid by the Client will be refunded to the Client as soon as possible but no later than 30 days after termination of the Agreement.
The website clearly states, in time for the conclusion of the agreement, information on whether or not the right of withdrawal is applicable and any desired procedure.
Customer must pay payments to JB Diesch BV according to the payment methods indicated in the ordering procedure and possibly on the website. JB Diesch BV is free in the choice of offering payment methods and these can also change from time to time.
Warranty and conformity
JB Diesch BV guarantees that the products comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and / or usability and the legal provisions existing on the date of the conclusion of the agreement. / or government regulations. If specifically agreed, JB Diesch BV also guarantees that the product is suitable for other than normal use.
A guarantee provided by JB Diesch BV, manufacturer or importer does not affect the legal rights and claims that the customer already has and can invoke under the agreement.
If the delivered product does not comply with the agreement, the customer must inform JB Diesch BV within a reasonable period of time after discovering the defect.
If JB Diesch BV considers the complaint well-founded, the relevant products will be repaired, replaced or reimbursed after consultation with the customer. The maximum reimbursement is equal to the price paid by the customer for the product. This article does not prevent any compensation from being claimed.
If the customer has a complaint about a product (in accordance with Article regarding guarantee and conformity) and / or other aspects of the services of JB Diesch BV, he can contact JB Diesch BV by telephone, e-mail or by mail to file a complaint. See the contact details at the bottom of the Terms and Conditions.
JB Diesch BV will give the customer a response to his complaint as soon as possible, but in any case within 5 days of receipt of the complaint. If it is not yet possible to give a substantive or definitive reaction, JB will confirm Diesch BV within 5 days of receipt of the complaint and give an indication of the period within which it expects to give a substantive or definitive response to the complaint from customer.
JB Diesch BV processes the personal data of the customer in accordance with the privacy statement published on the Website.
Dutch law applies to the Agreement.
Insofar mandatory rules do not prescribe otherwise, all disputes that may arise as a result of the agreement will be submitted to the competent Dutch court in the district where JB Diesch BV is located.
If a provision in these Terms and Conditions proves to be invalid, this does not affect the validity of the entire General Terms and Conditions. The parties will in that case replace (a) new provision (s) to determine, as far as legally possible, the intention of the original provision is given shape.
In these General Terms and Conditions “in writing” also means communication by e-mail and fax, provided that the identity of the sender and the integrity of the e-mail are sufficiently established.
If you have any questions, complaints or comments after reading these General Terms and Conditions, please contact us in writing or by e-mail.
JB Diesch BV
Lange Noordstraat 48
4331 CE Middelburg