Privacy declaration

1 October 2018

Your privacy is of great importance to JB Diesch BV. We therefore comply with the relevant privacy legislation, including the General Data Protection Regulation. This means that we:

Record our purposes clearly before we process your personal data, through this privacy statement;
Save as little personal data as possible and only the data that is necessary for our purposes.
Request explicit permission for the processing of your personal data, if permission is required.
Take necessary security measures to protect your personal information. We also impose these obligations on parties that process personal data for us.
Respect your rights, such as the right to access, correct or delete your personal data processed with us.
Your data is safe with us and we will always use this data neatly. In this privacy statement we explain what we do with the web shop www.jbdiesch.nl with information that we learn about you.

If you have questions or want to know exactly what we keep track of you, please contact JB Diesch BV.

Access portal
With our portal you get access to a management environment where you can set, specify and change things for the web store yourself. We keep track of what you did and when, so that there is proof of it.

For this we use your name and address, telephone number, payment details, billing address and e-mail address. We need this because of the contract we conclude with you. We keep this information until the end of the service to you.

Sending newsletters
We have a newsletter and you will only be added to the list of subscribers with your permission. In the newsletter you can read news, tips and information about our products and services.

For this we use your e-mail address, name and address and billing address. We do this on the basis of your consent. We keep this information until you cancel the subscription.

You can cancel the subscription to the newsletter at any time. Each newsletter contains an unsubscribe link
Contact Form
With the contact form you can ask us questions or make requests.

For this we use your e-mail address, payment details, billing address and name and address details. We do this on the basis of your consent. We keep this information until we are sure that you are satisfied with our response.

Handling order
When you place an order with us, we use your personal data to be able to handle it properly. We may then give your personal details to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this we use your payment details, e-mail address, gender, billing address and name and address details. We do this on the basis of your consent. We keep this information up to one year after your order has been completed. We retain certain customer data for longer in connection with the statutory tax retention obligation.

Provision to other companies or institutions
With the exception of the aforementioned parties, we will not, under any circumstances, provide your personal data to other companies or institutions, unless we are legally obliged to do so (for example, if the police require this if there is a suspicion of a crime).

Statistics
We keep statistics on the use of our web store, but these data are always anonymised.

Security
Security of personal data is of great importance to us. To protect your privacy, we take the following measures:

Access to personal data is protected with a username and password
Changes to this privacy statement
When our web store changes, we must of course also adjust the privacy statement. Always pay attention to the date above and check regularly for new versions. We will do our best to make changes to youAccess, change and delete your data
If you have questions or want to know what personal information we have about you, you can always contact us. See the contact details below.
You have the following rights:

Right of access: you have the right to view the personal data that we process about you.
Right to rectification: you have the right to correct or supplement the personal data that we process about you if these are incorrect or incomplete.
Right of objection: you can object to the processing of your personal data and to direct marketing.
Right to removal: you can request us to delete your personal data.
The right to transfer data: if it is technically possible, you have the right to transfer the personal data that we process from you to a third party.
Right to limit the processing: in some cases you may request to limit the processing of your personal data (temporarily or otherwise), which means that we process less data from you.
With your request we can ask you to identify you by sending a valid identity card, to ensure that you are the right person to whom the personal data belong. It is important that you shield your BSN and passport photo.

We will in principle comply with your request within 30 days. However, this period may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this term, we will inform you in time.

To file a complaint
If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisor. This is called the Dutch Data Protection Authority.

Contact details
JB Diesch BV
Lange Noordstraat 48
4331 CE Middelburg
info@jbdiesch.nl